If you purchased or received a gift card before November 18, it must be redeemed into an account that matches the email address where you received the gift card. If you do not already have an Instacart account, you can create one using the same email address that the gift card was sent to. The follow the steps below to redeem. This gift card does not cover the cost of service and delivery fees, tips, taxes, prescriptions or alcohol items.

If you purchased or received a gift card on or after November 18 through our new gift card landing page, follow the steps below to redeem. This gift card covers any costs associated with an Instacart order, such as items, including alcohol and prescriptions, tips, taxes, service fees, and delivery fees

To redeem a gift card with the Instacart app— 

  1. Sign up for Instacart or log into your existing account
  2. Tap the three horizontal lines in the top left-hand corner
  3. Tap Credits, promos & gift cards
  4. Tap Add promo or gift card
  5. Enter the code and tap Add to Account 

To redeem a gift card through the Instacart website—

  1. Sign up for Instacart or log into your existing account
  2. Click your name in the top right-hand corner
  3. Click Your Account
  4. Click Add promo or gift card 
  5. Enter the code and click Continue

You’ll see a confirmation that your gift card is redeemed and applied to your next order.

After you place your next order, any remaining gift card balance will be added to your account as an Instacart credit and applied to your next order. Use of the gift card is subject to its terms and conditions (United States terms and conditions/ Canada terms and conditions).

View your gift card balance

To view your gift card balance with the Instacart app—

  1. Tap the three horizontal lines in the top left-hand corner
  2. Tap Credits, promos & gift cards
  3. Look under Gift card credit

To view your gift card balance on the Instacart website—

  1. Click your name in the top right-hand corner
  2. Click Your Account
  3. Click Credits, promos & gift cards
  4. Look under Gift card credit